App Support

No. The night mode is optional. You can even close the app and it will reappear on wakeup time.

No, the app is not doing any activities in the background. You can even close the app and it will reappear on wakeup time. Of course the wakeup by light in the morning will consume some battery. We recommend to plug in the charging cable overnight so you can leave the house with a fully charged device.

No. You can even close the app and it will reappear on wakeup time.

Yes. The display text of the night clock is moving very slowly so that no pixel of the display is constantly on during the night. This option can be disabled in the settings.

Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

  • Settings / Power / Battery optimization
    Tap on Filter by and set to All Apps
    Select Gentle Wakeup from the list set to Don’t optimize and then tap on Done

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

HTC U Play

 

Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

  • Phone Settings / Advanced Settings / Battery manager / Power plan
    Should be set to Performance.
  • Phone Settings / Advanced Settings / Battery Manager / Protected apps
    Set Gentle Wakeup as Protected
  • Phone Settings / Apps / Gentle Wakeup / Battery
    Activate Power-intensive prompt and Keep running after screen off
  • Phone settings / Apps / Advanced (At the bottom) /
    Ignore optimisations / Press Allowed / All apps
    Find Gentle Wakeup and set to Allow
  • (Huawei P9 Plus) Phone settings / Apps / Settings / Special access / Ignore battery optimisation
    Select allow Gentle Wakeup App.

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

Huawei P8 Lite

Huawei MediaPad M5 10

 

Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

  • Phone settings / Battery & power saving / Battery usage / Ignore optimizations
    Turn on to ignore battery optimization for Gentle Wakeup.

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

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Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

  • Settings / Advanced Settings / Battery manager / Power plan
    Set to Performance
  • Device Settings / Advanced Settings / Battery Manager / Protected apps
    Check for Gentle Wakeup as Protected
    Device Settings / Apps / Gentle Wakeup / Battery
    Set Power-intensive prompt and Keep running after screen off.

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

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Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

  •  Phone settings / Apps / Battery / Gentle Wakeup
    Background restrictions must not be applied
    Battery must be not optimized
  • Phone settings / Apps / Gentle Wakeup / Change system settings
    Set to Allow

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

Samsung devices with Android 7 and greater

Samsung devices with Android 5 or 6

Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

  • System Settings / Apps / Gear Icon / Special Access / Battery Optimization
    Turn off optimization
  • Phone settings / Battery / Battery optimization / switch to the All apps list (Top menu) / Sleep
    Set to Don’t optimize
  • (OnePlus 5) / Settings / Battery / Battery optimization / (three dots)
    Disable 
    Enhanced optimization or Advanced optimisation

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

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Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

  • Settings app / Device maintenance / Battery
    At the bottom tap on Unmonitored Apps and Add Gentle Wakeup to the list
  • Phone settings / Applications / Select the three dot menu (top right corner) / Special Access / Optimize Battery usage
    Find Gentle Wakeup in the list and make sure it is not selected
  • Do not use Edge Lighting for Gentle Wakeup. If you want to use Edge Lighthing then remove the app from the application list

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

Samsung devices with Android 7 and greater

Samsung devices with Android 5 or 6

Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

The alarm will not fire by default if Sony Stamina Mode is enabled.

Phone settings / Battery / Three dots in the top right corner / Battery optimisation / Apps
Whitelist Gentle Wakeup

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

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Some phone manufacturers suppress alarms scheduled by Apps. They want to extend the battery time of the devices so they kill processes running in the background and suppress apps which activate themselves.

Even though Gentle Wakeup does not consume any battery when in background and the alarm is marked as a clock alarm some manufacturers still ignore these settings and just blindly suppress everything by default.

Without whitelistening the app there is a risk that the alarm does not fire if the app has not been used for a few hours or some days.

Please check if any of the following settings can be set on your phone and adjust them to the recommended value:

 

  • Battery Management
    Settings / Advanced Settings / Battery manager / Power plan
    Set to Performance
  • Device Settings / Advanced Settings / Battery Manager / Protected apps
    Gentle Wakeup needs to be Protected
  • Device Settings / Apps / Gentle Wakeup / Battery
    Set Power-intensive prompt and Keep running after screen off 
  • Batter Management 2
    Settings / Additional Settings / Battery & Performance / Manage apps’ battery usage
    Switch Power Saving Modes to Off
    Choose the next options:Saving Power in The Background / Choose apps / select ‘Gentle Wakeup’ / Background Settings > No restrictions
  • App Battery Saver
    Security / Battery / App Battery Saver / Gentle Wakeup / No restriction
    then enable SaA to autostart in the security center
  • Security app / permissions / auto-start
    Enable Autostart for Gentle Wakeup.
  • System Settings / Permissions / Advanced Permissions /
    Select Gentle Wakeup and give it permission to access the lockscreen.

Here is a list of youtube video tutorials how to configure specific phones models and devices. If your device is missing you can record the configuration steps (please set your device to english language) with a screen capture app and send the youtube link to support@changemystyle.com. We will include the link in this list.

 

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The standard alarm starts 20 minutes before your wakeup time because of the pre-light so it will only fire on the same day if you schedule it 21 minutes in advance.
For testing purposes we recommend to disable all rising times and forerun times for light, sound and vibration in the alarm settings so you can see the effects immediately. For example a back screen at beginning is hard to distinguish from an off screen.
The alarm might be suppressed by a battery optimization of your device manufacturer. Check in your android settings if there is a battery optimization menu and disable optimization for the app.

Here you can find instructions for specific device manufacturers:

How to configure HTC phones for Gentle Wakeup

How to configure Huawei phones for Gentle Wakeup

How to configure LG phones for Gentle Wakeup

How to configure Meizu phones for Gentle Wakeup

How to configure Nokia phones for Gentle Wakeup

How to configure OnePlus phones for Gentle Wakeup

How to configure Samsung phones for Gentle Wakeup

How to configure Sony phones for Gentle Wakeup

How to configure Xiaomi / MIUI phones for Gentle Wakeup

If you did not get a warning about an existing battery optimization then please send a message using “Send Feedback” in the app settings about it.The alarm might be suppressed by your do not disturb mode. If you are using a „do not disturb“ mode in the time where the alarm should fire be sure to set it either to “Alarms only” or add an exception for the app in Android settings.
The alarm might be suppressed because notifications are not fully enabled for the app. Check in your Android settings in notification settings for the app if there are submenus for the notification which control display and sound suppression. Enable all of them.
If you have verified that all settings are correct and that you have the latest version of the app and the alarm still does not fire then send a message using “Send Feedback” in the app settings about it.

The standard alarm starts 20 minutes before your wakeup time to increase the light. The sound will start at wakeup time with zero volume so you should hear it about 2 minutes after wakeup time (which is 22 minutes after light start).
For testing purposes we recommend to disable all rising times and forerun times sound in the alarm settings so you can hear the effects immediately.
You can test if the sound works in general by going into the sound settings of your alarm and tapping on “Final sound volume”. You should hear a preview of the sound on full volume. Also check in the settings that “Control system volume” is enabled otherwise the sound will not be hearable if you put the system volume to zero.
The alarm might be suppressed by your do not disturb mode. If you are using a „do not disturb“ mode in the time where the alarm should fire be sure to set it either to “Alarms only” or add an exception for the app in Android settings.

Even if the flashlight only lights your wall your body may still prepare for wakeup. Your eyes can detect morning light even when they are closed. Especially in the winter time and when it is really dark in your room in the morning.

Waking up by light is the most natural method of waking up. Many people have unlearned this method so it might take some days before it will work. Even if you do not wake up by it your body may still prepare for wakeup. Your eyes can detect morning light even when they are closed. Especially in the winter time and when it is really dark in your room in the morning. Always use a sound wakeup as a backup a few minutes later but let the body prepare for wakeup only by light.

If your device has a LCD display than you will not get a complete dark screen even if nothing is displayed on the screen while it is still on. You should buy a device with an OLED display to get a complete dark screen for black pixel.

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